Technical Support Specialist

Technical Support Specialist
Technical Support Specialist
Technical Support Specialist
Technical Support Specialist

Requirements:

  • 2+ years of experience customer service in a help desk, service desk, technical support
  • Experience providing remote support for client, server, and web-based applications
  • Ability to maintain a high level of confidentiality
  • Upper-Intermediate level of Spoken and written English is a must
  • Excellent written and verbal communication skills
  • Ability to manage multiple tasks simultaneously while maintaining strict attention to detail
  • Flexibility to occasional shifts
  • Technical Support Specialist
    Technical Support Specialist

    Would be a plus:

  • Experience with CRM
  • Excellent problem investigation and solving skills
  • Stress resistance
  • Responsibility, initiative, self-organization, strive to learn
  • Diploma, certificates or other IT designations
  • Technical Support Specialist
    Technical Support Specialist
    Technical Support Specialist

    Responsibilities:

  • Daily supporting internal customers all over the world, handling complaints
  • Providing appropriate solutions and alternatives within the time limits
  • Providing prompt and accurate feedback to customers
  • Collaborating with other teams in order to drive continuous improvement of internal and external processes
  • Redirecting problems to an appropriate resource
  • Stay current with system information, changes, and updates
  • Get in touch

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    Technical Support Specialist
    Technical Support Specialist

    Referral program

    60% of Maxitech employees are referred by their peers or friends. If you know the best ones in the field and wish the best for them, share their contacts with us so we can make them happier with their workplace. Your referral bonus will send to you with the selfie happy face of the employee when the trial ends.

    Referral program

    60% of Maxitech employees are referred by their peers or friends. If you know the best ones in the field and wish the best for them, share their contacts with us so we can make them happier with their workplace. Your referral bonus will send to you with the selfie happy face of the employee when the trial ends.

    Technical Support Specialist

    vacancy is currently closed

    Technical Support Specialist
    Technical Support Specialist